DRIVECARD EUROPE LTD – PRIVACY POLICY

At DRIVEcard Europe Ltd, we recognise that privacy and security is a major concern. We have therefore set out below the guidelines we use for protecting your personal information. Please read this Privacy Policy carefully and check it periodically as it may be updated.

Our Privacy Commitment

We at DRIVEcard Europe Ltd are committed to safeguarding your privacy online. We will only collect, store, and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the GDPR 2018 Legislation and other applicable laws. You may contact us at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.

How to Contact Us

Should you have any queries, you can contact us via the below methods:

Email – enquiries@drivecard.co.uk
Telephone – 01704 320650 (calls may be recorded)
Post – Portland House, 27 Bedford Road, Southport, Merseyside, PR8 4HU

Information about You

When you purchase products from DRIVEcard Europe Ltd, either online or via the telephone, we may ask for information such as your name, e-mail address, postal address, telephone details, and financial information either credit card details or other credit information. DRIVEcard Europe Ltd then keeps a record of this information.

We don’t store data which could be classed as sensitive date such as religious beliefs, trade union membership, political options, genetic data, biometric data or data relating to an individual’s sexual orientation.

We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you’ve had.

If you would like to revise the information you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like your information erased from our records, you can so do by contacting us.

Information that we may collect from you

• Your name, place of work, job title
• Contact information including e-mail address and telephone numbers
• Other relevant personal information
• Postal address
• Your bank and/or building society details
• Electronic identifiers such as your computer IP address
• The method by which you found our website
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer offers and/or surveys
• In the case of job applicants CVs and references relevant to the role that you are applying for
• In the case of employee’s, details of your spouse/partner/ next of kin
• Qualifications and records relevant to your employment such as driving licence details and professional qualifications.

Information that we acquire during the course of your employment such as sickness record, attendance, performance, training records, disciplinary, conduct and grievances aggregated or anonymous information which does not identify individual visitors to our websites

If You Choose not to Provide us with your Personal Information

We may need to collect personal information by law, or to enter into or fulfil an agreement we have with you.

If you choose not to give us this personal information, it may delay or prevent us from fulfilling our obligation with you or doing what we must do by law. It could mean that we cancel a product or service you have with us, or that we cannot employ you.

Use of Your Personal Data

All the information we collect via the website or through correspondence (including telephone calls) with you is used to operate and improve the service we offer you and to personalize our service. We are committed to using your personal information only for:

1. Providing a high level of service.
2. Technical administration of our website.
3. Providing you with information about the services we offer.
4. Letting you know about offers and news from DRIVEcard Europe Ltd.
5. To verify details of your payment method or credit card account.

What is our lawful basis to process this data?

The existing customer data that we process is done so under a combination of the “fulfilment of contract”, “consent of the individual” and “legitimate interest”.
Prospective customers’ data is processed by either “consent of the individual” or “legitimate interest”.

These are the circumstances in which we may share some of your data with others:

1. When we instruct other suppliers to fulfil orders on your behalf; we will only share your data with 3rd parties in relation to fulfilling your specific order and we are constantly working to ensure they treat your data in compliance with data protection and GDPR regulations. Your data protection is important to us.
2. If there is a legal requirement to provide your personal details, we will do so.
3. We will not share our database with another company for marketing or sales purposes unless explicitly agreed by you the data subject.

How We Protect Information

We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment.

Secure Socket Layer (“SSL”) encryption technology is used for protection of information in transit for any sensitive transitions such as payments.

Only employees and third-party service providers who need the information to perform a specific duty in the fulfilment of a specify request as part of a contract with you, are granted access to personally identifiable information.

Further Information

If you have questions about your personal data or our privacy policy, please contact us at enquiries@drivecard.co.uk or phone us on 01704 320650. To see all the information we have about you, and to correct any inaccuracies, please write to us at:

DRIVEcard Europe Ltd,
Portland House,
27 Bedford Road,
Southport,
Merseyside.
PR8 4HU

How to Unsubscribe

If you no longer wish to receive any further email messages, post or other communications from us, please email us at enquiries@drivecard.co.uk and we will change your preferences immediately.